Shipping policy
Shipping & Delivery Information
At OrigaMode, we are committed to getting your fashion essentials to you efficiently. This policy outlines our standard shipping procedures for all orders, including Dresses, Tops, T-Shirts, Skirts, Coats, Hoodies, Sweaters, Jackets, Sets, Onesies, and Belts.
Shipping Method & Processing
We currently offer one reliable shipping option: Standard Shipping. All orders are processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Destinations & Timelines
We ship internationally. The estimated delivery time for Standard Shipping is 7-20 business days from the date of dispatch. Please note that these timeframes are estimates and not guarantees. Delivery times can be affected by factors beyond our control, such as customs clearance procedures and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on the destination country and the total weight of your order. There is currently no minimum order value for free shipping. The exact shipping fee will be displayed before you complete your purchase.
Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email. Click the link in the email or visit the carrier's website for the most up-to-date delivery status.
Customs, Duties, & Taxes
For international orders, please be aware that you may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost paid to OrigaMode. We cannot predict or control these charges. For more information, please contact your local customs office.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate at the time of order placement. OrigaMode is not responsible for orders lost or delayed due to an incorrect address provided by the customer. If you need to correct an address, please contact us immediately at [email protected]. We can only modify the address if the order has not yet been processed for shipping.
Contact Us
If you have any questions about our Shipping Policy or your order's delivery status, our customer service team is here to help. Please email us at [email protected].